{"id":545,"date":"2026-10-22T15:42:43","date_gmt":"2026-10-22T13:42:43","guid":{"rendered":"https:\/\/www.eldex.fr\/index.php\/politique-de-confidentialite\/"},"modified":"2026-10-22T15:42:43","modified_gmt":"2026-10-22T13:42:43","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.eldex.fr\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La pr\u00e9sente politique explique quelles donn\u00e9es personnelles ELDEX collecte sur le site eldex.fr, pourquoi, et comment exercer vos droits. Derni\u00e8re mise \u00e0 jour : 22 octobre 2026.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Responsable du traitement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SASU ELDEX, 16 rue des Lys, 31290 Villefranche-de-Lauragais, repr\u00e9sent\u00e9e par Laurent DESPAUX, Pr\u00e9sident. Contact : <a href=\"mailto:contact@eldex.fr\">contact@eldex.fr<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Donn\u00e9es collect\u00e9es<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Formulaire de contact<\/strong> : soci\u00e9t\u00e9, nom, pr\u00e9nom, adresse e-mail, sujet et message.<br><strong>Prise de rendez-vous en ligne<\/strong> (Microsoft Bookings) : nom, adresse e-mail et cr\u00e9neau choisi.<br><strong>Portail support<\/strong> : voir la <a href=\"\/index.php\/politique-de-confidentialite-du-portail-support-eldex\/\">politique de confidentialit\u00e9 du portail support<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Finalit\u00e9s et base l\u00e9gale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es servent \u00e0 r\u00e9pondre \u00e0 vos demandes et \u00e0 organiser nos \u00e9changes (mesures pr\u00e9contractuelles), ainsi qu\u2019\u00e0 suivre la relation avec nos clients (int\u00e9r\u00eat l\u00e9gitime). Elles ne sont ni vendues ni c\u00e9d\u00e9es.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dur\u00e9e de conservation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Prospects : 3 ans apr\u00e8s notre dernier \u00e9change. Clients : pendant la relation contractuelle, puis pendant les dur\u00e9es l\u00e9gales applicables.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Destinataires et sous-traitants<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es sont trait\u00e9es par ELDEX uniquement, avec l\u2019aide des prestataires techniques n\u00e9cessaires au service : OVH (h\u00e9bergement du site, France), Microsoft (prise de rendez-vous), Zoho (portail support), Brevo (envoi d\u2019e-mails).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le site utilise uniquement les cookies n\u00e9cessaires \u00e0 son fonctionnement. Aucun cookie publicitaire ni de mesure d\u2019audience n\u2019est d\u00e9pos\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vos droits<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vous disposez d\u2019un droit d\u2019acc\u00e8s, de rectification, d\u2019effacement, de limitation, d\u2019opposition et de portabilit\u00e9 sur vos donn\u00e9es. Pour les exercer, \u00e9crivez \u00e0 <a href=\"mailto:contact@eldex.fr\">contact@eldex.fr<\/a>. Vous pouvez \u00e9galement adresser une r\u00e9clamation \u00e0 la CNIL (<a href=\"https:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noreferrer noopener\">www.cnil.fr<\/a>).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente politique explique quelles donn\u00e9es personnelles ELDEX collecte sur le site eldex.fr, pourquoi, et comment exercer vos droits. Derni\u00e8re mise \u00e0 jour : 22 octobre 2026. Responsable du traitement SASU ELDEX, 16 rue des Lys, 31290 Villefranche-de-Lauragais, repr\u00e9sent\u00e9e par Laurent DESPAUX, Pr\u00e9sident. Contact : contact@eldex.fr. Donn\u00e9es collect\u00e9es Formulaire de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-545","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - ELDEX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eldex.fr\/index.php\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - ELDEX\" \/>\n<meta property=\"og:description\" content=\"La pr\u00e9sente politique explique quelles donn\u00e9es personnelles ELDEX collecte sur le site eldex.fr, pourquoi, et comment exercer vos droits. 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