{"id":601,"date":"2026-10-22T16:05:02","date_gmt":"2026-10-22T14:05:02","guid":{"rendered":"https:\/\/www.eldex.fr\/index.php\/assistance-maintenance\/"},"modified":"2026-10-22T16:05:02","modified_gmt":"2026-10-22T14:05:02","slug":"assistance-maintenance","status":"publish","type":"page","link":"https:\/\/www.eldex.fr\/index.php\/assistance-maintenance\/","title":{"rendered":"Assistance &#038; maintenance"},"content":{"rendered":"\n<p class=\"eldex-lead wp-block-paragraph\">Une question sur WaveSoft, un blocage en pleine facturation ? Nos contrats vous garantissent une r\u00e9ponse rapide par t\u00e9l\u00e9phone, e-mail ou prise en main \u00e0 distance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contrat d\u2019assistance hotline<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Assistance \u00e0 l\u2019utilisation des modules WaveSoft que vous avez souscrits, sur une formule adapt\u00e9e \u00e0 votre p\u00e9rim\u00e8tre :<\/p>\n\n\n\n<div class=\"wp-block-columns eldex-cards is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Pack Trio<\/h4>\n\n<p class=\"wp-block-paragraph\">Gestion commerciale, Comptabilit\u00e9 et CRM.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Pack Duo<\/h4>\n\n<p class=\"wp-block-paragraph\">Deux modules au choix.<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Pack Solo<\/h4>\n\n<p class=\"wp-block-paragraph\">Un module.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque formule couvre un utilisateur ; des utilisateurs suppl\u00e9mentaires peuvent \u00eatre ajout\u00e9s. Tarifs sur demande.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contrat d\u2019accompagnement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour aller au-del\u00e0 de l\u2019assistance : param\u00e9trage, mod\u00e8les d\u2019\u00e9dition, \u00e9tats, statistiques et \u00e9volutions de votre dossier WaveSoft, suivis par le m\u00eame interlocuteur.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/index.php\/contactez-nous\/\">Demander un devis<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9j\u00e0 client ?<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/eldex.zohodesk.eu\/portal\/fr\/signin\">Acc\u00e9der au portail support<\/a><\/div>\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/index.php\/telechargez-notre-support-teamviewer\/\">Assistance \u00e0 distance (TeamViewer)<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Une question sur WaveSoft, un blocage en pleine facturation ? Nos contrats vous garantissent une r\u00e9ponse rapide par t\u00e9l\u00e9phone, e-mail ou prise en main \u00e0 distance. Contrat d\u2019assistance hotline Assistance \u00e0 l\u2019utilisation des modules WaveSoft que vous avez souscrits, sur une formule adapt\u00e9e \u00e0 votre p\u00e9rim\u00e8tre : Pack Trio Gestion [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-601","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance &amp; maintenance - ELDEX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eldex.fr\/index.php\/assistance-maintenance\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance &amp; maintenance - ELDEX\" \/>\n<meta property=\"og:description\" content=\"Une question sur WaveSoft, un blocage en pleine facturation ? 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